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Returns & Exchanges

Returns Policy

Buyer has 14 days after the sale date to return the item. No returns after 14 days from date of sale. Buyer is responsible for return shipping and 20% restocking fee unless item description and/or photos do not describe the item correctly.

All returns must be complete in original packaging and have an RMA (Return Merchandise Authorization) number. Returns will not be accepted unless it is accompanied by this. To obtain your RMA number simply give us a call at 413-736-2201 and one of our sales representatives will be happy to assist you or send it to the address below

 

100 Doty Circle

West Springfield, MA

01089